FAQ’s

  • Ensure the roof clamps are released before winding or lifting up the camper trailer roof.
  • Winch cable has dislodged from its pulley
  • Winch cable swage fitting or plate disengaged
  • Winch cable no longer attached to the winch
  • Winch seized or faulty
  • Eye bolt failure
  • Corner brackets or cable plates broken away from the frame
  • Bent or damaged lifter arm
  • Heavy items on the roof such as air conditioners, roof racks with heavy gear.
  • Nylon pulleys worn or broken,
  • Floor track pulley housing bent,
  • Push rod has a kink
  • Cables require retuning
  • Broken cable
  • Cable jamming within pulley or roller
  • Seized or bent lifter arm
  • Push rod has dislodge,
  • Wind damage from an annexe pulling from the roof
  • Remove any heavy items that are attached to the exterior Camper Roof.
  • Ensure the lifting arms are straight and not bent or damaged.
  • Lubricate the lifting arms.
  • Check to ensure the winch is rotating freely.
  • Lubricate push rods and guides.
  • Check all pulleys, main cable and lift cables are not caught
  • Check to ensure all items inside the Camper are stored correctly. (This is the most common culprit)
  • Ensure the Tent section is evenly pushed back into the Camper when closing
  • Ensure the lifters at each end are not bent or damaged
  • If a telescopic lifter is bent or damaged it must be replaced.
  • Changing one or four is no easy task and each Brand has its unique way to remove and replace.
  • A Camper Trailer roof is heavy and hence requires full support when changing a telescopic lifter.
  • In some cases the internal corner(s) of the lower camper trailer body will require disassemble and the area around the roof may also require the same to obtain access to the telescopic support brackets and hardware fixtures.
  • Unless you have prior experience in this field we highly recommend that this is carried out by a Camper Trailer lifter repairer.
  • If your Camper Trailer has external lifting arms and cables that run under the lower Camper body then tracing an issue and or servicing is much easier.
  • If your Camper Trailer has internal Lifters and the cables etc. are mounted within the Camper Trailer lower body then it will be in most cases a big job to gain access to all 4 corners as it generally requires the seats, cupboards or panels to be removed and then only limited access is available.
  • Removing, cleaning and regreasing push rods are common service items. Cleaning regreasing pulleys and the realignment of the cable system is also performed.
  • Relacing any damaged or worn parts once identified should also be performed.
  • Check the operation of the winch and lubricate as required.
  • Keep in mind that some Camper Trailer roof lifting systems have over 30 unique parts.